Traffic Signs | Returns and Refunds


Returns must be approved by If a product is found to be defective by a new one will be created and shipped. Refunds will proceed as described in "REFUNDS."

Please keep in mind:

  • No returns due to late order or shipping company delays.
  • No returns because of a typo made in a provided file or approved proof.
  • No returns due to colors not matching what you had in mind; we offer the availability of printed proofs for a nominal fee to help avoid this.
  • Returns accepted if has made a mistake after approval from the Customer.


Send returns to:
75 Owasso Blvd
St.Paul, MN 55117


If you receive merchandise that is defective or damaged upon receipt, please notify us within 48 hours of receipt of your order. If it is determined that we are at fault, we will have UPS pick up your entire project, reprint the job, and ship it back. You will only be charged for the initial order and no additional shipping charges. If you can only send back a partial order, we will only reprint the portion returned and we will not make any changes to the print file - we will only use the original file uploaded or approved by you. Credits or refunds will be for the amount of the product purchased. Shipping costs are non refundable.


Ship dates are established from the time receives proof approval and are shipped using UPS. IS NOT RESPONSIBLE FOR ANY ERRORS THAT ARE MADE BY THE UPS INCLUDING DAMAGES TO THE PRODUCT. WILL NOT BE HELD RESPONSIBLE FOR WEATHER, ACTS OF GOD, OR OTHER THINGS WE CANNOT CONTROL. does not deliver to P.O. boxes, a street address must be provided for every order.

After product has shipped, all shipping company terms & conditions apply for lost or delayed packages. If you have a deadline, you must request expedited shipping as ground shipments are not guaranteed. We will not refund the banner cost if UPS or any other shipping company has a delay in the delivery of your package. All refunds are limited to actual shipping cost refunded to from shipping company. Terms for the shipping company still apply to lost packages.

Shipping insurance is available at the Customer's expense. 3% of total order is charged for insurance. supplies shipping insurance at our cost on all orders over $500 in value. If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent, see REFUNDS section of these terms & conditions for further information.

Lost packages will be replaced after shipping company confirms loss, this generally takes 7-10 business days after initial lost product inquiry. Again, please order early as we cannot control delivery after your product leaves our facility.

Overnight orders that are completed ahead of schedule will ship using a method guaranteed for you to receive you order on time. No refund will be given in this case.